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Frequently Asked Questions

Does BuddyBoss require WordPress to work?

Yes. The BuddyBoss solution comes with a plugin (The BuddyBoss Platform) and a theme (The BuddyBoss Theme), that you install on your WordPress site. You will need a WordPress installation, so you can install them.

Can I cancel my subscription?

Yes, your subscription can be cancelled at any time from your account page. You will retain access to support and updates until your current license key expires, 1 year from the purchase date.

Can I upgrade to a higher plan after I make my purchase?

Yes. Definitely. Just reach out and our support team will assist you with that.

Does BuddyBoss support BuddyPress plugins?

Most BuddyPress plugins will work with BuddyBoss Platform, since it’s based on BuddyPress. We just haven’t tested them all 🙂

Many BuddyPress plugins are no longer necessary since the BuddyBoss Platform and Theme come packed with features.

If you want to make sure your plugin works, you can download the free BuddyBoss Platform plugin and try it out.

Do I need to renew my license?

Your license is valid for one year from the date purchased. To continue receiving automatic updates and support, you need an active license. Your license key renews automatically after 1 year.

What is included in your priority support?

With your active license, you have access to responsive and helpful ticket based support. Our support team is available to you 24/7.

Does it work with any plugin?

BuddyBoss works with any properly built WordPress plugin.

What if I don’t want to subscribe?

You can cancel your subscription anytime after your purchase.

Once your subscription is cancelled, your license key will not renew automatically, and will expire 1 year from the purchase date.

Once your license has expired, you will no longer have access to support or receive automatic updates, including security updates.

You can manually renew your license at any moment if you wish to reactivate your subscription. This can be done from your account area.

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